In prior years, a link existed between value creation and job creation. When business prospered, employment expanded, processes became automated, and jobs in
In today’s business the relationship between value creation, job creation and IT is more complicated. Two factors seem to have changed. First, the largest growing companies are internet based and when these organizations grow, it doesn’t necessarily translate to a growth in local jobs. Second, technical jobs are being transferred to anywhere in the world in the quest to find the lowest cost regions to get the job done. Project management has shifted from knowing the user groups and programming team on an intimate face-to-face level, to that of dealing with people who will never be seen anywhere but on a web screen. The project manager must still communicate with many levels, but the close interaction is now gone. Communication may still be done in a conference room setting, but people are on phone lines from around the world describing their progress to a crowd that only knows their name. The position must learn much more innovated ways to get to know the personal on the project team, and still be the connection to the business and the true key to success to getting projects done on time and within budget. This isn’t always easy, with language and geographic issues, but through constant communication using web meetings, email, and instant messaging the job can be done.
In the world today, the project manager’s role is constantly evolving. Communication will always be the heart and soul of the position, but gone are the days of really knowing all the team members and feeling a personal bond with the group. Now the job is one of still delivering projects, but the methods of doing this are far different than years ago.