If you’ve every tried to get service on your computer, you will appreciate this website which is filled with
It features stories, jokes and venting about what’s happening on the other end of the support line:
SF calls saying that her printer has a “No Print Head Installed” warning on her LCD screen. Did a little investigating (okay, I’m lying) and *surprise*, the print head wasn’t installed. I asked SF if there were any extra parts in the box her printer came in (I expected her to say yes, because this is a pretty common call, apparently, the black box that comes with the printer is automatically assumed to be “extra ink”). She said she didn’t know. Well, where is the box, I asked. I threw it away already. Well, you’re screwed, I thought to myself (the print head piece costs more than the printer). I explained this to her, she looks out her window at the dumpster she threw the box in. I think I can still see the box, she tells me. She then, takes the cordless phone, goes down the stairs, up the street and brings me with her as she dumpster dives for TWENTY minutes. I put my phone on mute and switched it to speaker, my whole row almost died of laughter and although it’s cliche (this really happened) we even heard a cat screech in the background after she (I’m guessing) threw garbage on it. SF locates the print head and we get her printer working . This is the best call I’ve ever had.
“It’s not f****** rocket science” said by me (muted) to the last idiot who needed to have me go over the reboot process (power cycle modem and router, restart computer) 5 (that’s FIVE) times after she called in to have a new router mac added to her internet modem account. Sorry, I’ve had a string of stupid calls today. I need that T-shirt for xmas, lol.
They have a number of neat products if you work in the technical support arena. It’s advertised like this: The
More strangeness than I’d like to consider including things like a link to the Red Swingline Stapler site ironically called Stapler.com. They also have some really great T-shirts with witty phrases like, “I worked in
Check it out here: www.techcomedy.com